1. Introduction

Nanya E-commerco Co.Ltd(Laos) ("we," "us," or "our") is committed to ensuring the integrity and security of our services. As part of our efforts to comply with applicable regulations and to prevent fraud, money laundering, and other illegal activities, we have implemented a Know Your Customer (KYC) policy.

2. Purpose

The purpose of this KYC policy is to:

Establish the identity of our customers.
Understand the nature of our customers' activities and validate the legality of their transactions.
Prevent and detect money laundering, terrorist financing, fraud, and other financial crimes.

3. Scope

This policy applies to all customers and users of Nanya E-commerco Co.Ltd(Laos), including but not limited to individuals, businesses, and other entities.

4. Customer Identification

We require customers to provide accurate and complete information during the registration process. The information we may collect includes, but is not limited to:

Full name
Residential address
Email address
Phone number

5. Verification Procedures

To verify the information provided by our customers, we may use a combination of methods, including but not limited to:

Document verification (e.g., scanned copies of identification documents)

6. Ongoing Monitoring

We continuously monitor customer transactions to identify and report suspicious activities. This includes, but is not limited to:

Regular review of customer information
Transaction monitoring for unusual or suspicious activity
Periodic re-verification of customer identity

7. Record Keeping

We maintain records of all customer information and transactions for a minimum of 3 years, in accordance with applicable laws and regulations.

8. Privacy and Data Protection

We are committed to protecting the privacy and confidentiality of our customers' information. All personal data collected under this KYC policy will be handled in accordance with our Privacy Policy and applicable data protection laws.

9. Non-Compliance

Failure to provide the required KYC information or providing false information may result in the suspension or termination of the customer's account and/or the reporting of such activities to relevant authorities.

10. Amendments

We reserve the right to amend this KYC policy at any time. Any changes will be posted on our website, and customers are encouraged to review this policy periodically.